Refund policy

Return & Exchange Policy

At Nutrishop Rancho Cucamonga, we want you to be fully satisfied with your purchase. Please review our policy below:

In-Store Returns & Exchanges Only

• All returns and exchanges must be completed in person at our Nutrishop Rancho Cucamonga store.

• We do not accept returns or exchanges by mail, courier, or third-party delivery services.

Timeframe

• Items may be returned or exchanged within 14 days from the date of purchase or local pickup.

• Proof of purchase (receipt or order confirmation) is required.

Condition of Items

• Products must be unopened, unused, and in their original packaging.

• For health and safety reasons, we cannot accept returns on opened supplements, vitamins, or consumables.

Refund Method

• Refunds are issued to the original form of payment.

• If the original payment method is unavailable, store credit will be provided.

Non-Returnable Items

• Gift cards, promotional items, and sale items are final sale and cannot be returned or exchanged.

Defective or Damaged Items

• If you believe a product is defective or damaged, please bring it to the store promptly. We will inspect the item and, if approved, provide an exchange or refund.

This Return & Exchange Policy may be updated at any time. Nothing in this policy affects your statutory rights under applicable consumer laws.